Last Updated: March 29, 2026
This Privacy Policy explains how Ieonflow LLC collects, uses, discloses, and protects personal information in connection with the Inkeon Canvas website and services.
1. Information We Collect
We may collect:
- contact details such as name, email address, shipping address, phone number, and order notes;
- transaction and order information, including selected size, quantity, region, and order history;
- uploaded photos, cropped images, preview selections, and related files;
- technical information such as IP address, device/browser information, logs, session data, and basic analytics data;
- payment-related information made available to us by payment processors (for example, payment status, limited transaction metadata, and billing-related information). Full payment card data is processed by payment processors, not stored by us in full.
2. How We Use Information
We use personal information to:
- operate the website and provide the order flow;
- generate previews and fulfill custom canvas orders;
- process payments and prevent fraud;
- communicate about orders, support requests, and service updates;
- improve website functionality, security, and user experience;
- comply with legal obligations and resolve disputes.
3. Cookies and Similar Technologies
We may use cookies, pixels, local storage, or similar technologies for essential site functions, session continuity, security, and basic analytics. You can control cookies through your browser settings, although some site functions may not work properly if essential cookies are disabled.
4. How We Share Information
We do not sell your personal information.
We may share information with:
- payment processors such as Stripe;
- hosting, storage, workflow automation, analytics, and support providers;
- print production or fulfillment partners as needed to produce and deliver your order;
- legal, regulatory, or law-enforcement authorities when required by law or to protect rights, safety, or property;
- professional advisors and service providers under confidentiality or similar obligations.
5. Data Retention
We retain information for as long as reasonably necessary to provide services, fulfill orders, maintain records, detect fraud, resolve disputes, and meet legal or tax obligations.
Uploaded files and generated previews may be retained for operational, support, archival, or dispute-resolution purposes for a limited period consistent with our business needs.
6. Data Security
We use administrative, technical, and organizational safeguards designed to protect personal information. However, no system can guarantee absolute security, and transmission over the Internet always involves some risk.
7. Your Choices and Requests
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate business or legal retention needs.
Depending on your place of residence, you may have additional privacy rights under applicable law.
8. Children's Privacy
Our services are intended for use by adults age 18 or older. We do not knowingly collect personal information directly from children under 13.
If you submit an image or other content depicting a minor, you represent and warrant that you are the minor's parent or legal guardian, or that you otherwise have all necessary rights, permissions, and lawful authority to provide that content to us for preview generation, order processing, production, delivery, customer support, fraud prevention, and dispute resolution.
We reserve the right to reject, remove, or refuse to process any content involving minors if we believe the submission is unauthorized, unlawful, unsafe, exploitative, or inconsistent with our Terms, Acceptable Use Policy, or legal obligations.
9. Third-Party Services
Our website and services rely on third-party service providers, which may include payment processors, hosting providers, storage providers, workflow automation providers, analytics tools, print production partners, fulfillment partners, and shipping or delivery carriers. We may share information with these providers only as reasonably necessary to operate our website, generate previews, process payments, produce custom canvas orders, fulfill shipments, provide customer support, prevent fraud, and comply with legal obligations.
These third parties may have their own terms, privacy notices, and data handling practices, which may also apply to your interactions with their services.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version becomes effective when posted with a revised "Last Updated" date.
11. Contact
Ieonflow LLC
contact@ieonflow.com
This policy applies to current USA-only operations for Inkeon Canvas.